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| Title |
Technical Support Representative |
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| Category | Looking For | ||
| Type of Ad | Looking For Jobs | ||
| Ad Description |
What is TechTeam? TechTeam is a leading provider of IT outsourcing and business process outsourcing services to large and medium businesses, as well as government organizations. Our primary services include service desk, technical support, desk-side support, security administration, infrastructure management, and related professional services. We also provide a number of specialized, value-added services in specific vertical markets. We are currently looking for Technical Support Representatives with the following skillset: Technical Support Representative Responsibilities: • Provide professional end-user support via telephone, email, or web • Provide restorative or maintenance actions to resolve end-user problems • Responds to end-user problems based on standard procedures • Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately • Must consistently meet or exceed required performance criteria Required skills: • Good working knowledge in PC Hardware /Software Troubleshooting • Good in oral and written English communication and customer service skills • Call Center experience in Technical Support is a plus • Knowledge in Video and/or Audio Editing Software is an advantage • Familiarity and experience in the use of Video and/or Audio Hardware is a plus • Entry level applicants are encouraged to apply For interested applicants, please send your resumes to recruitment.ph@techteam.com and wait to be contacted by HR. |
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| What job offer? | Company Job | ||
| Type | Full-Time | ||
| Level of Experience | Fresh Grad | ||
| Price/Offer/Amount | |||
| Job Title | Technical Support Representative | ||
| Educational Attainment | College Graduate | ||
| Created | 2010-02-25 | ||
| Owner | Techteam | ||
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